FAQs

A: Yes, as well with each of the packages you have the option to receive trading cards, buttons, magazine covers and many more sports related products.

A: Most Definitely!  We strongly encourage group photos as its a great way to look back at the class as a whole for years to come.  We offer Composites, Groups with names and Groups with Title. Composites are where each child is photographed and everyone appears on an 8x10 picture with the Centers name and class. Groups with names are where the class is photographed as a whole and the children's names as well as the class title appears on the bottom of the photo.  Groups with title is where the class is photographed as a whole and just the title of the class appears on the bottom.  We are more then happy to show you an example of each.

A: Yes, we will. We are more then happy to travel any distance to photograph your center.

A: We prefer you choose only one. Each background is an entire different setup and to photograph children on multiple backgrounds in a day could be quite difficult. The reason why we advertise so many backgrounds is so our schools can see the quality of work and rotate a different background each season or year. In the extreme rare occasion that we allow two backgrounds, parents have to choose one ahead of time from the parent form that we would provide. It would be their responsibility to turn that form back into their school. We would photograph on one background and when all the children were finished on that scene photograph on the second. View Backdrops and Scenes

A: Our prices vary depending on what your school would like for service items.  We would love to go over different price structures with you and show you all the different options.  There are many different package options to suit everyone's budget and needs.  We make all of our packages affordable for all families.

A: We strive to get only the best portraits of each child and want everyone to be completely happy with their portraits.  This is why we offer 100% money back guarantee!  Just return your portraits to your center within two weeks of receiving them along with the form explaining your reason for return and we will issue you a refund.

A: Yes, we will. We love the opportunity to capture siblings together and take extra time to get that perfect photo that is why there is a small convenience fee to photograph siblings together.

A: Yes, we offer calendar,mugs,stickers,keychains,magnets and many more items.

A: We offer a free staff member individual photo, free class photograph for every teacher and one extra for the center. We also offer 50% off sheets and packages for children of staff members. In lieu of the discounted packages, the director or staff member who helped the photographer during the entire picture day could receive a free 6 sheet "Package B".

A: Yes, you can.  As long as your child was photographed you have up to a week to order from the original package prices.  Otherwise you can still order but will have a small extra fee added on if ordered after the first week.  The reason for this is portraits are usually in production after the first week and in most cases are already sent out to the school.  If payments are turned in late the lab charges an extra fee to print and ship your portraits separate from the others.

A: Call us at 1-510-693-0366. We do not telemarket. We respect and value your business time and do not want to waste it over the phone like other companies do with hard pushy sales people and "a sales pitch".  We ask you to call us if interested. We want schools that will use us as their primary picture company, or try us out as something different then the limitations that they have been used to. Much of our new business is centers that had bad experiences with other photography companies in the past, so they turn to us. We are determined to keep your business while maintaining complete customer satisfaction.